{"id":168,"date":"2025-11-05T20:42:53","date_gmt":"2025-11-05T20:42:53","guid":{"rendered":"https:\/\/sukichan.co.uk\/store\/?page_id=168"},"modified":"2025-11-05T21:29:58","modified_gmt":"2025-11-05T21:29:58","slug":"returns","status":"publish","type":"page","link":"https:\/\/sukichan.co.uk\/store\/returns","title":{"rendered":"Returns"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1825662113\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-385476290\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-385476290 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-2043860947\">\n\n\n\t<div id=\"col-1404246788\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-96119994\" class=\"text\">\n\t\t\n\n<h2>Returns Policy<\/h2>\n\t\t\n<style>\n#text-96119994 {\n  font-size: 1.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-160564260\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p data-start=\"414\" data-end=\"492\">As an online retailer, we comply with the Consumer Contracts Regulations 2013.<\/p>\n<h3 data-start=\"494\" data-end=\"522\"><strong data-start=\"498\" data-end=\"522\">Your Right to Cancel<\/strong><\/h3>\n<p data-start=\"523\" data-end=\"650\">If you purchase a book from us, you have the right to cancel your order within <strong data-start=\"602\" data-end=\"613\">14 days<\/strong> from the day you receive the item.<\/p>\n<p data-start=\"652\" data-end=\"770\">To exercise this right, you must notify us by email at <strong data-start=\"707\" data-end=\"730\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"709\" data-end=\"728\">info@sukichan.co.uk<\/a><\/strong> before the cancellation period expires.<\/p>\n<h3 data-start=\"772\" data-end=\"795\"><strong data-start=\"776\" data-end=\"795\">Returning Goods<\/strong><\/h3>\n<p data-start=\"796\" data-end=\"1070\">Once you notify us of your wish to cancel, you must return the book to us within <strong data-start=\"877\" data-end=\"888\">14 days<\/strong>.<br data-start=\"889\" data-end=\"892\" \/>Returned books must be <strong data-start=\"915\" data-end=\"963\">unused, unopened and in resaleable condition<\/strong>.<br data-start=\"964\" data-end=\"967\" \/>Customers are responsible for return postage costs unless the item is faulty or we sent the wrong item.<\/p>\n<p data-start=\"1072\" data-end=\"1205\">We will issue a refund within <strong data-start=\"1102\" data-end=\"1113\">14 days<\/strong> of receiving the returned item in acceptable condition, using your original payment method.<\/p>\n<h3 data-start=\"1207\" data-end=\"1239\"><strong data-start=\"1211\" data-end=\"1239\">Limited Edition Artworks<\/strong><\/h3>\n<p data-start=\"1240\" data-end=\"1421\"><strong data-start=\"1240\" data-end=\"1331\">Limited edition artworks are non-refundable and not eligible for cancellation or return<\/strong>, unless they are damaged or faulty on arrival, in which case your statutory rights apply.<\/p>\n<h3 data-start=\"1423\" data-end=\"1454\"><strong data-start=\"1427\" data-end=\"1454\">Faulty or Damaged Items<\/strong><\/h3>\n<p data-start=\"1455\" data-end=\"1667\">If an item arrives damaged or faulty, please contact us within <strong data-start=\"1518\" data-end=\"1528\">7 days<\/strong> at <strong data-start=\"1532\" data-end=\"1555\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1534\" data-end=\"1553\">info@sukichan.co.uk<\/a><\/strong> with your order number and images, so we can arrange a replacement or refund in line with your consumer rights.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1825662113 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-168","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sukichan.co.uk\/store\/wp-json\/wp\/v2\/pages\/168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sukichan.co.uk\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sukichan.co.uk\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sukichan.co.uk\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sukichan.co.uk\/store\/wp-json\/wp\/v2\/comments?post=168"}],"version-history":[{"count":5,"href":"https:\/\/sukichan.co.uk\/store\/wp-json\/wp\/v2\/pages\/168\/revisions"}],"predecessor-version":[{"id":173,"href":"https:\/\/sukichan.co.uk\/store\/wp-json\/wp\/v2\/pages\/168\/revisions\/173"}],"wp:attachment":[{"href":"https:\/\/sukichan.co.uk\/store\/wp-json\/wp\/v2\/media?parent=168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}